Terms of Sales

These general conditions of sale govern the contractual relations between www.atelier-xavier-leen.com, hereinafter referred to as Atelier Xavier LEEN, and any person making a purchase on the site www.atelier-xavier-leen.com , hereinafter after designated Customer.

Atelier Xavier LEEN is a micro-enterprise whose head office is located at 68 rue d'Halluin 59960 NEUVILLE EN FERRAIN - FRANCE and is in the process of being registered with the RCS of LILLE, hereinafter Atelier Xavier LEEN .

2. CUSTOMER OBLIGATIONS:

The parties agree that their relations will be exclusively governed by these General Terms and Conditions, to the exclusion of any other conditions.

ATELIER XAVER LEEN reserves the right to adapt or modify these conditions at any time.

3. PRODUCT AVAILABILITY:

ATELIER XAVER LEEN is a trademark registered with the INPI.

ATELIER XAVER LEEN provides a complete description of the products through photographs and the main characteristics. The photographs have indicative value.

The products presented on the site are available until stocks last or the decision is made to delete them. In the event of an order for an unavailable product, ATELIER XAVER LEEN undertakes to notify the Customer by email.

The Customer cannot hold ATELIER XAVER LEEN liable in the event that he validates the order for an unavailable product.

ATELIER _ In the event of an order for several products and no stock for one of them, ATELIER XAVER LEEN ships the rest of the order.

4. PAYMENT TERMS :

The Customer can pay for their purchase via the various secure payment methods offered on the website www.atelier-xavier-leen.com once they have completed all of the required fields.

As soon as payment is finalized, the Customer receives an automatic order confirmation email, summarizing their order.

5. DELIVERIES:

Orders will be delivered to the delivery address you provide to us on the order form.

We cannot be held responsible if said address is incorrect.

We strive to ship your package within 48 to 72 hours but the time may be extended depending on the activity of the workshop.

Deliveries are made by Colissimo.

For any request regarding your delivery, contact us directly by e-mail at xavier-leen@outlook.fr .

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6. PRICES :

The prices of the Products are displayed in euros. VAT is not applicable, according to article 293B of the General Tax Code.

7. RETURN OF PRODUCTS:

The Customer has a period of 14 days from receipt of his order to exercise his right of withdrawal, without having to provide reasons or pay a penalty. In accordance with the provisions of article L121-20-12 of the Consumer Code.

As part of a withdrawal within the legal period, the amount of the order and shipping costs will be refunded, at the latest 30 days after the withdrawal request. Return costs are the responsibility of the Customer except in the event of a product error in the order on the part of ATELIER XAVIER LEEN . The products must be returned in their original condition and in packaging identical to that used during shipping.

To withdraw, the Customer must contact ATELIER XAVIER LEEN by email at xavier-leen@outlook.fr.

8. LIMITATION OF LIABILITY :

In the event of disruption of the service for any reason whatsoever (external intrusion, infection by a computer virus, etc.), ATELIER XAVIER LEEN cannot be held liable to the extent that these disruptions are attributable to the consumer or due to a third party.

In the event of force majeure, postal service strikes, and natural disasters ATELIER XAVIER LEEN cannot be held responsible.

9. PERSONAL DATA AND PROTECTION OF PRIVACY:

The Customer can contact ATELIER XAVIER LEEN and object to the commercial use of his personal data recorded by ATELIER XAVIER LEEN . To do this, simply send an email to xavier-leen@outlook.fr.

10. INTELLECTUAL PROPERTY :

11. DISPUTES:

The Customer, by accepting these general conditions, grants exclusive jurisdiction to the French courts.

In the event of a dispute, the Customer will first contact ATELIER XAVIER LEEN to find an amicable solution. Failing this, the competent court in the event of a dispute will be that of the defendant's place of residence or, at the plaintiff's choice, the place of delivery of the product.

12. AUTONOMY and BELONGING:

www.atelier-xavier-leen.com is an independent site and cannot claim any direct or indirect membership or affiliation with any registered trademark.

13. CONFIDENTIALITY DECLARATION

ARTICLE 1 – PERSONAL INFORMATION COLLECTED

When you make a purchase from our store, as part of our buying and selling process, we collect the personal information you provide to us, such as your name, address, and email address.

When you browse our store, we also automatically receive your computer's Internet Protocol address (IP address), which allows us to obtain more details about the browser and operating system you are using.

Email Marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

ARTICLE 2 - CONSENT

How do you obtain my consent?

When you provide us with your personal information to complete a transaction, verify your credit card, place an order, schedule a delivery or return a purchase, we assume that you consent to our collecting your information and using it for your purposes. this end only.

If we ask you to provide your personal information to us for another reason, for example for marketing purposes, we will ask you directly for your explicit consent, or we will give you the opportunity to refuse.

How can I withdraw my consent?

If after giving us your consent, you change your mind and no longer consent to us contacting you, collecting your information or disclosing it, you can notify us by contacting us at xavier-leen@outlook.fr.

ARTICLE 3 – DISCLOSURE

We may disclose your personal information if the law requires us to do so or if you violate our General Conditions of Sale and Use.

ARTICLE 4 – SHOPIFY

Our store is hosted on Shopify. They provide us with the online e-commerce platform that allows us to sell our services and products to you.

Your data is stored in Shopify's data storage system and databases, and in the general Shopify application. Your data is stored on a secure server protected by a firewall.

Payment: If you make your purchase through a direct payment gateway, then Shopify will store your credit card information. This information is encrypted in accordance with the payment card industry's data security standard (PCI-DSS). Information relating to your purchase transaction is retained for as long as necessary to complete your order. Once your order is finalized, the information relating to the purchase transaction is deleted.

All direct payment gateways comply with the PCI-DSS standard, managed by the PCI Security Standards Council, which is the joint effort of companies such as Visa, MasterCard, American Express and Discover.

PCI-DSS requirements ensure the secure processing of credit card information by our store and its service providers.

For more information, please see the Shopify Terms of Service or Privacy Policy.

ARTICLE 5 – SERVICES PROVIDED BY THIRD PARTIES

Generally, the third-party providers we use will only collect, use and disclose your information to the extent necessary to carry out the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase transactions.

With respect to these providers, we recommend that you read their privacy policies carefully so that you can understand how they will treat your personal information.

Please remember that certain suppliers may be located or have facilities located in a different jurisdiction than you or us. So if you decide to pursue a transaction that requires the services of a third-party vendor, then your information may be governed by the laws of the jurisdiction in which that vendor is located or those of the jurisdiction in which its facilities are located.

For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, your information that was used to complete the transaction may be disclosed under United States legislation. United States, including the Patriot Act.

Once you leave our store site or are redirected to a third party's website or application, you are no longer governed by this Privacy Policy or the General Conditions of Sale and Use. Use of our website.

CONNECTIONS

You may be required to leave our website by clicking on certain links on our site. We assume no responsibility for the privacy practices practiced by these other sites and recommend that you read their privacy policies carefully.

ARTICLE 6 – SECURITY

To protect your personal data, we take reasonable precautions and follow industry best practices to ensure that it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, it will be encrypted through the use of SSL security protocol and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards. 

ARTICLE 7 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any of your minor dependents to use this site. website.

SECTION 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon posting on the Website. If we make changes to the content of this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances we disclose it, there is reason to do so.

If our store is acquired by or merged with another company, your information may be transferred to the new owners so that we can continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact our Privacy Officer at xavier-leen@ outlook.fr.